The first thing you should do is speak to the child’s teacher. Please contact the teacher directly by using their school email or phone the office an arrange an appointment with the teacher. When you meet the teacher explain the problem as clearly and calmly as possible. Be prepared to work with the teacher and your child to resolve the problem. If the problem cannot be resolved at this level, the next step is to involve the Principal. You should make an appointment and bring with you any paperwork which may be relevant. If the problem remains unresolved the next step is to contact the Board of Management of the school.